Receptionist / Customer Service Specialist
Full Time • Dwyer Restoration - San Antonio, TX
Benefits:
- Company parties
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
Are you ready to work among others who promote the best version of yourself? Dwyer Restoration, one of San Antonio's premier general contractors, is seeking a talented, dedicated, and experienced Administrative Assistant.
Job Summary
Job Summary
We are seeking a motivated and outgoing Receptionist - Customer Service Specialist to join our team. In this role, you will support Management through day-to-day operations. The ideal candidate is highly organized and motivated, with excellent written and verbal communication skills, strong attention to detail, and the ability to multitask effectively with a friendly demeanor.
Position Summary / Purpose
Provide support to management in the orchestration of administrative functions.
Help retain customers by exceeding their expectations through follow-up contact and the accurate performance of administrative tasks.
Primary Duties and Responsibilities
- Answer phones and handle incoming calls
- Type business correspondence
- Schedule inspections
- Greet walk-in customers. Act as the gatekeeper for those seeking time with executives and managers
- Add to CRM new leads and confirm appointments
- Complete inner-office documentation
- Order office supplies
- Make travel arrangements for Management when required
- Take Production Meeting minutes and maintain detailed notes on areas of importance
- Assist with maintaining customer database
- Assist with weekly housekeeping of office
- Complete additional tasks as required
Performance Competencies
- Oral Communication–Speaks clearly and persuasively in positive or negative situations. Able to effectively calm excited customers, use questioning to accurately identify the type and extent of the problem, and describe the steps that will be taken. Adaptable and able to think on his / her feet.
- Written Communication–Writes clear, precise, well-organized letters, proposals, and emails. The individual edits work for spelling and grammar, and can read and interpret written information. Uses appropriate vocabulary and grammar.
- Planning and Organizing–Plans, organizes, and schedules their time efficiently and productively. Focuses on key priorities. Effectively manages multiple tasks simultaneously. Pays attention to details.
Qualifications-Knowledge, Skills, and Abilities
- Education and Experience
- High school diploma (or GED) plus a minimum of three (3) years of office receptionist and customer service experience.
- Mathematical Skills
- Adequate math skills
- Computer Skills
- Demonstrates intermediate to advanced proficiency in the use of computers and software, especially MS Office, Word, and Excel
Compensation: $15.00 - $18.00 per hour
The expert team at Dwyer Restoration, Inc has worked with a variety of clients in building custom homes, renovating commercial businesses, and remodeling residential properties.
What sets Dwyer Restoration, Inc apart from other construction companies is their experience and specialization in disaster restoration. Fires , floods, tornadoes, and hurricanes can severely damage homes and even displace homeowners. The experienced professionals at Dwyer Restoration work with insurance companies to guide and assist clients who need help rebuilding their damaged homes. Dwyer Restoration, Inc also offers a full range of construction services and ensures that every job is completed to their client’s satisfaction. Their team of experts can do everything from custom design-build to restoring historic structures, and they service clients all around the United States. They are also experienced in working in a variety of climates and territories.
Only high-quality materials are used in each job, and the team at Dwyer Restoration keeps up-to-date on new technologies and features for the building industry. When beginning a project, their clients are able to choose anything from humble hand-split wood shakes or concrete tiles, mechanically-fastened, or standing seam metal roofing.
Whether you’re in the market for a custom home or need help rebuilding after a devastating natural disaster, Dwyer Restoration, Inc is here to help.
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Great Company Culture
Quality - Integrity - Education
Partially paid Insurance Benefits (Vision/Dental/Medical)
BCBS